Background: It is assumed that the future of quality management systems and Logistics is a technology and in particular its level of innovation and the ability to decrease the negative effects related to its improvement. Unquestionably attempt to integrate quality management and technology in the logistics subsystems requires a systemic approach to this issue. Therefore, the aim of the publication is to develop a model of quality management and logistics technology supporting production.
Methods: Assumptions presented in the publication were developed during the four-month of author’s scientific internship in one of the largest foundries pressures in Poland. During the internship, analyzed the functioning of the main logistics processes, and documentation of integrated quality management system. In addition, conducted a number of direct interviews with employees and management representatives.
Results: The result of the work was to develop a comprehensive model of quality management and technology addressed to large manufacturing companies. The model is general in nature, therefore it is possible to implement it in a variety of manufacturing companies.
Conclusions: Development and implementation of effective and efficient quality management system and technology to support the logistics of the production is a task extremely compiled and time-consuming. First of all, it requires the development of a generally accepted vision of the key processes in the organization focused on customers. In addition, it is worth paying attention to the costs associated with implementation and maintenance of standardized quality management systems and the development of technology, which may be too high especially for smaller organizations taking part in the supply chain. Of course, the implementation of the system is not only costs but also significant profits, manifested in minimizing the number of errors and inconsistencies, reducing the costs associated with quality control and poor quality sourced components in the growth of customer satisfaction and the level of competitiveness of the whole supply chain.