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Creative Commons licence CC BY-NC (Attribution-NonCommercial) Logforum. 2022. 18(2), article 1, 137-160; DOI: https://doi.org/10.17270/J.LOG.2022.664

DATA ANALYTICS AND GLOBAL LOGISTICS PERFORMANCE: AN EXPLORATORY STUDY OF INFORMATIZATION IN THE LOGISTICS SECTOR

Muhammad Fahad Anwar1, Wai Peng Wong2, Nor Hasliza Saad1, Naveed Mushtaq3

1School of Management, Universiti Sains Malaysia, Penang, Malaysia
2
School of Information Technology, Monash University, Malaysia Campus, Subang Jaya, Malaysia
3
Noon Business School, University of Sargodha, Pakistan

Abstract:

Background: Informatization has enabled global logistics and supply chains (LSC) to capitalize on data-driven analytics to improve logistics performance. At the country level, logistics performance is gauged through the logistics performance index (LPI), where globally 61.25% or 98 countries perform below the mean LPI score. Previous studies focused on logistics informatization in high and moderate LPI rank economies. The paper aims to conduct an exploratory case study in a low LPI performing country to assess the informatization practices of logistics entities and develop a logistics informatization continuum to unlock data analytics for other countries.

Methods: The study implements qualitative methods to develop strategic recommendations to reduce global logistics imbalance. We employ a two-layer methodology consisting of thematic analysis and a novel strategic choice approach (SCA) to involve stakeholders for recommendations on obstruction. For thematic analysis, 16 semi-structured interviews were conducted from logistics companies, also onboard 10 trade associations and government representatives for the SCA analysis.

Results: We observed many obstructions in informatization; low willingness on informatization, fear of information leakage by humans, low-reciprocity for collaboration, the myth of information and communication technologies (ICT) as an expensive tool, self-interest, and opportunistic behavior.

Conclusion: Information-centric and integrated LSC enables data-driven technologies for real-time decision making, vigilance, and data analytics to distinguished the success of a country’s logistics performance.

Originality: This study explores the informatization conformity in the logistics sector to connect data analytics. We introduced a novel strategic choice approach in the technology domain for problem structuring. The paper further contributes by suggesting a logistics informatization continuum for low LPI countries to straighten digitalization in the logistics sector.

Keywords: Data analytics, Global logistics performance, Informatization, Logistics performance index (LPI), Thematic analysis, Strategic choice approach (SCA)
Full text available in in english in format:
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For citation:

MLA Anwar, Muhammad Fahad, et al. "Data analytics and global logistics performance: an exploratory study of informatization in the logistics sector." Logforum 18.2 (2022): 1. DOI: https://doi.org/10.17270/J.LOG.2022.664
APA Muhammad Fahad Anwar, Wai Peng Wong, Nor Hasliza Saad, Naveed Mushtaq (2022). Data analytics and global logistics performance: an exploratory study of informatization in the logistics sector. Logforum 18 (2), 1. DOI: https://doi.org/10.17270/J.LOG.2022.664
ISO 690 ANWAR, Muhammad Fahad, et al. Data analytics and global logistics performance: an exploratory study of informatization in the logistics sector. Logforum, 2022, 18.2: 1. DOI: https://doi.org/10.17270/J.LOG.2022.664