eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Green logistics in E-commerce
Arkadiusz Kawa
1
Bartłomiej Pierański
1
Poznań University of Economics and Business, Poznań, Poland
Background: Along with the very dynamic development of e-commerce, the number of logistics operations involved in order fulfilment is increasing at a similar rate in B2C relationships. Each product must be completed, packed and shipped or handed over for collection by the customer. Although online shopping is very convenient for customers, it has a negative impact on the environment. The problem lays with the transportation of individual shipments, additional packaging and materials used for this purpose, and returns.
The aim of this paper is to present the main logistics challenges related to ecofriendly e-commerce and examine the influence of the green logistics approach in e-commerce on customer satisfaction and loyalty.
Methods: Both computer-assisted telephone interviews (CATI) and computer-assisted web interviews (CAWI) were applied to gather data. In total, 592 correctly completed questionnaires were received – 200 records from CATI and 392 interviews using CAWI. The Pearson correlation coefficient was used to determine the relationship between the variables.
Results: The empirical study confirmed the relationship between green logistics, satisfaction, and loyalty. This means that the more attention online retailers pay to green delivery (parcel lockers, pick up drop off points, click & collect), packaging (environmentally friendly materials and sizing of the packaging) and returns (returnable packaging, return of used products), the more satisfied and willing to buy from the same retailers again the customers are.
Conclusions: For online shoppers, not only price, and wide products selection as well as fast delivery are important, but also environmental aspects matter more and more often. Logistics is of particular importance. If it is not well planned and organised, it can have a negative impact on the environment. The winners are those who invest in ecological solutions. The presented research results encourage further scientific exploration, which would be devoted only to this issue, taking into account other e-commerce stakeholders, i.e. sellers, suppliers and complementors.
http://www.logforum.net/vol17/issue2/no1/17_2_1_21.pdf
e-commerce
green logistics
logistics value
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Comparison of domestic logistics performances of Turkey and European Union countries in 2018 with an integrated model
Gül Senir
1
Niğde Ömer Halisdemir University, Niğde, Turkey
Background: The Logistics Performance Index (LPI), created by the World Bank, is a benchmark tool used to determine the threats and opportunities faced by countries in their logistics performances and to improve their performances. Countries aim to increase their LPI scores and rank higher on the LPI list while developing their strategies.
Methods: In this study, it was aimed to compare the domestic logistics performances of Turkey and the European Union countries with an integrated model using the domestic logistics performance index data for 2018, which was recently published by the World Bank. In this direction, firstly, the importance levels of the criteria were determined with the CRITIC (Criteria Importance Through Intercritera Correlation) method, and then, using the importance levels of the criteria, the countries were ranked according to the domestic logistics performance score with the COPRAS (Complex Proportional Assessment) method.
Results: As a result of the CRITIC method, the most important criterion in the ranking according to the importance levels of the criteria was “without physical examination”, which is the sub-criterion of the customs clearance period, while the Netherlands was the country with the best performance in the ranking performed by the COPRAS method, using the importance levels of the criteria determined by the CRITIC method.
Conclusions: The study differs from current studies in the literature in that it is the first study to perform a domestic logistic performance comparison using CRITIC and COPRAS methods with an integrated model. The results of the current study can be compared with the results obtained by using different integrated models and different data in the studies to be conducted.
http://www.logforum.net/vol17/issue2/no2/17_2_2_21.pdf
Logistics Performance Index (LPI)
Multi Criteria Decision Making (MCDM)
CRITIC
COPRAS
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Innovation strategies in the context of the paradigm of the five dimensions of innovation strategy
Victoria Wolf
1
Renata Dobrucka
1
Robert Przekop
2
Stephan Haubold
3
Poznań University of Economics and Business, Poznań, Poland
Adam Mickiewicz University in Poznań, Poland
Fresenius University of applied Sciences, Idstein, Germany
Background: As a concept that is owned and discussed by many business disciplines the terms innovation and innovation strategy can have many different definitions. This paper aims to provide an overview of innovation strategies in the context of the paradigm of the five dimensions of innovation strategy first introduced by Trilling & Blaeser-Benfer. A literature review was used to generate a representative pool of definitions of the term innovation, includin
http://www.logforum.net/vol17/issue2/no3/17_2_3_21.pdf
innovation
strategy
innovation strategy
definition of innovation
five dimension of innovation
review innovation
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Impact of reverse logistics barriers on sustainable firm performance via reverse logistics practices
Muhammad Waqas
1
Xue Honggang
1
Syed Abdul Rehman Khan
2
Naveed Ahmad
3
Zia Ullah
4
Muzaffar Iqbal
5
Xi’an Jiaotong University, Xi’an, China
Tsinghua University, Beijing, China
Northwestern Polytechnical University, Xi’an, China
Lahore Leads University, Lahore, Pakistan
Tianjin University, Tanjian, China
Background: Due to the industrial revolution, extensive production, more raw materials are consumed, which are enough for landfills and disturbing environmental integrity. RL is an established concept in developed countries in comparison to developing countries. RL implementation is in its infancy due to some barriers. Therefore, the purpose of this study is to identify the RL barriers through literature review and to check their effect on the adoption of RL practices and to explain either they influence the firm performance or not.
Method: Data were collected from the employees of manufacturing companies and relevant government institutes and later were analyzed by using the structural equation modelling technique. A novel structural model connecting all study variables was developed to verify the impact of RL barriers on sustainable firm performance.
Results: Study results show that Infrastructure & technology, Financial & economic, Knowledge & experience-based barriers are critical and negatively affect the adoption of RL practices. The adoption of RL practices has a positive effect on the company’s economic and environmental performance both. Further, the mediating role of adoption of RL practices between RL barriers and firm performance was also found.
Conclusion: The results of this research help to extend literature presenting that the ecological modernization and new environmental laws and regulation should be integrated with enterprises to mitigate infrastructure & technology, financial & economic and knowledge & experience related barriers by conducting proper training programs and promoting sustainability among company’s top management.
http://www.logforum.net/vol17/issue2/no4/17_2_4_21.pdf
sustainability
reverse logistics adoption
barriers
manufacturing companies
Pakistan
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Using UTAUT2 model to examine the determinants of omnichannel technology acceptance by consumers
Ngoc My Hang Nguyen
1
Barbara Borusiak
1
CBRE Corporate Outsourcing, Warsaw, Poland
Poznań University of Economics and Business, Poznań, Poland
Background: The paper presents the problem of omnichanneling technology acceptance by consumers in the purchasing process. The omnichanneling technology is an innovative solution used by retailers operating both brick&mortar and online retail formats, consisting in the integration of sales channels which aims to deliver a seamless customer experience regardless of the channel. It is an expensive and operationally complex solution, hence the need to test customer willingness to accept it. The objective of the article is to examine the determinants of both the intentions of acceptance the omnichannel technology by consumers and its use in purchasing behavior in accordance with the adopted UTAUT2 model.
Methods: The work uses a hypothetical-deductive scientific method. Based on the UTAUT2 model, hypotheses were formulated regarding the type and strength of the latent variables impact on intention to accept technology and technology acceptance.
Results: Data were collected from 280 respondents using CAWI method. Then, the factors were verified by exploratory factor analysis. Confirmatory factor analysis was used to examine the determinants (and the strength of their impact) of the intention to accept the technology and its use in the purchasing process.
Conclusions: The research identified personal innovatinveness as the strongest predictor of omnichannel purchase intention, accompanied by social impact and expected performance. It was also found that perceived risk and hedonic motivation were not relevant in this study. The habit was proved to be a reliable indicator of both the intention to accept omnichanneling technology in the purchasing process and the behaviour associated with using the technology, while the facilitating conditions turned out to be related only to the use of omnichanneling technology.
http://www.logforum.net/vol17/issue2/no5/17_2_5_21.pdf
omnichanneling
UTAUT2 model
technology acceptance
customer intentions
use behaviour
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Mixed-integer programming formulations for the truck scheduling problem with fixed outbound departures
Pascal Wolff
1
Jiazhen Huo
1
Hans-Christian Pfohl
2
Tongji University, Shanghai, China
Technical University of Darmstadt, Darmstadt, Germany
Background: Truck scheduling at cross-docking terminals has received much academic attention over the last three decades. A vast number of mixed-integer programming models have been proposed to assign trucks to dock-doors and time slots. Surprisingly, only a few models assume fixed outbound truck departures that are often applied in the less-than-truckload or small parcel and express delivery industry. To the best of our knowledge, none of these papers explore whether a discrete-time or continuous-time model formulation has a better computational performance. This paper attempts to close this research gap and tries to shed light on which type of formulation is advantageous. Therefore, a variant of the truck scheduling problem with fixed outbound departures is considered. This problem's objective is to find a feasible truck schedule that minimizes the number of delayed freight units.
Methods: We propose two model formulations for the described variant of the truck scheduling problem with fixed outbound departures. Specifically, the problem is formulated as a discrete-time and a continuous-time mixed-integer programming model.
Results: A computational experiment is conducted in order to assess the computational performance of the presented model formulations. We compare the discrete-time and continuous-time formulation in terms of both the solution quality and computational time.
Conclusions: The computational results show that the proposed discrete-time model formulation can solve problem instances of medium size to proven optimality within less than one minute. The continuous-time model formulation, on the other hand, can solve small instances to optimality. However, it requires longer solution times than the discrete-time formulation. Furthermore, it is unable to solve medium-sized instances within a 5-minute time limit. Thus, it can be summarized that the proposed discrete-time model formulation is clearly superior to the continuous-time model formulation.
http://www.logforum.net/vol17/issue2/no6/17_2_6_21.pdf
cross-docking; truck scheduling; mixed-integer programming; logistics; optimization
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Factors affecting the level of supply chain performance and its dimensions in the context of supply chain adaptability
Dorota Leończuk
1
Bialystok University of Technology, Bialystok, Poland
Background: A vital determinant of supply chain performance is its adaptability. It is one of essential features that affect the results of the functioning of a supply chain. Many researchers indicate adaptability as a significant source of acquiring and maintaining a long-term competitive advantage, one of major factors that guarantee the success of a supply chain, or a major de
http://www.logforum.net/vol17/issue2/no7/17_2_7_21.pdf
supply chain performance
supply chain adaptability
3V formula
hierarchical confirmatory factor analysis
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Exploring the circular supply chain to reduce plastic waste in Singapore
Ziyi Chen
1
Albert Tan
1
Curtin University, Singapore
Background: The COVID-19 changes our lifestyle and triggers the rapid development of online shopping resulting in massive use of plastic for packaging for each parcel. Hence, plastic waste management has become a worrying concern in some countries. This research proposes that the circular supply chain could be a way to reduce plastic waste with regards to the triple bottom line: economy, social, and environment. It applies the life-cycle assessment (LCA) and target sampling method.
Methods: The data about plastic waste, including the production, consumption, and the end-of-life stage from target developed countries were collected and analyzed. By comparing practices applied in Germany and South Korea, this research investigates a framework for both the upstream and the downstream through the implementation of the 4R concept: reduce, reuse, recycle, and recovery.
Results and conclusions: This study provides new insights of the circular supply chain from the perspective of the government, producers, and consumers and call for more attention from the demand perspective (involving more efforts from authorities and consumers) of the plastic industry instead of only concentrating on the supply perspective.
http://www.logforum.net/vol17/issue2/no8/17_2_8_21.pdf
circular supply chain
plastic waste management
life-cycle assessment
the 4R concept
triple bottom line
bioplastic
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Exploring the process of aqua logistics in the Malaysian aquaculture industry- a qualitative study
Zuraimi Abdul Aziz
1
Nik Syuhailah Nik Hussin
1
Nurul Ashykin Abd Aziz
1
Mohd Nasrulddin Abd Latif
2
Universiti Malaysia Kelantan, Kelantan, Malaysia
Politeknik Mukah, Mukah, Sarawak, Malaysia
Background: The production of freshwater aquaculture fish has developed quickly and being important activity. An intensive logistics system is required to handle the shipment since the aquaculture products especially aquaculture fish are perishable. The process begins right after fish farming to final consumption. It involves a large number of stakeholders as the significant effort is required to build an efficient supply chain. However, little is known about process faced by the Malaysian aquaculture entrepreneurs during the aqua logistics activities. Therefore, this study aims to address this gap by exploring this phenomenon.
Methods: For methodology part, a series of 12 aquaculture companies through focus group discussion (FGD) with the entrepreneurs were done across aqua logistic business. This was done to explore the topic and refine the research questions.
Results: The present study discovers that there were linkages along the value chain of aqua logistics in aquaculture industry, which provides a specific recommendation to stakeholders in managing day-to-day logistics operations. Also, the findings show four main process emerging from the qualitative study, which led to the following themes, namely: [i] procurement; [ii] production; [iii] order fulfillment; and [iv] transport and distribution.
Conclusion: The adopted qualitative methodology provided rich information that will lead the future research. In brief, this study has contributed new knowledge to the existing literature in aqua logistics and will benefit the future studies.
http://www.logforum.net/vol17/issue2/no9/17_2_9_21.pdf
aqua logistics
distribution
aquaculture
tilapia
transportation
agro-logistics
eng
Poznan School of Logistics
Logforum
1734459X
2021-06-30
17
2
article
Do the factors affecting Incoterms® selection differ for exporters and importers? A fuzzy analytical hierarchy process (FAHP) application
Tugce Danacı Unal
1
Ismail Metin
1
Manisa Celal Bayar University, Manisa, Turkey
Background: There are a few studies that have findings regarding the factors affecting Incoterms® selection decisions, however, the importance weights of the factors weren't revealed prominently for importers and exporters separately. This study intends to overcome this gap by examining the factors that influence Incoterms® selections to find out whether there are any differences or not between exporters and importers. For this purpose, we analyzed the importance weights of each factor and ranked them for both two parties.
Methods: We constructed a conceptual model based on different approaches, previous studies and expert decisions. Data were collected from 19 experts, 9 of whom are importers and 10 are exporters, via e-mail. We conducted Fuzzy Analytical Hierarchy Process (FAHP) with the geometric mean method to find out the importance weights of each criterion.
Results: Findings of the study revealed that the most important factor influencing the selection of international commercial terms for both exporters and importers is “tra
http://www.logforum.net/vol17/issue2/no10/17_2_10_21.pdf
Incoterms®
FAHP
export
import
foreign trade